Back
Back

Privacy Policy

Effective Date: 01/06/2025

Guardrail ("we," "our," or "us") values your privacy. This Privacy Policy explains how we collect, use, and protect personal information through our website at www.guardrail.ai.

If you have questions about this policy or how we handle your data, you can reach us at privacy@guardrail.ai.

1. Scope

This policy applies only to information collected through our website. It does not apply to data collected offline or through other channels, products, or services we may provide.

2. Consent

By accessing or using our website, you agree to the terms of this Privacy Policy.

3. Information We Collect

We may collect personal information you voluntarily provide, including:

  • Contact details (e.g., name, email, phone)
  • Company or team details (if you contact us in a business context)
  • Content of communications you send to us

We do not intentionally collect sensitive or financial information through this site.

We may also automatically collect non-personal data such as:

  • IP address
  • Browser type
  • Device type
  • Pages visited
  • Timestamps and referrer URLs

When you visit or log in to our website, cookies and similar technologies may be used by our online data partners or vendors to associate these activities with other personal information they or others have about you, including by association with your email. We (or service providers on our behalf) may then send communications and marketing to these email. 

You may opt out of receiving this advertising by visiting https://app.retention.com/optout. You also have the option to opt out of the collection of your personal data in compliance with GDPR. To exercise this option, please visit https://www.rb2b.com/rb2b-gdpr-opt-out.

4. How We Use Information

We use collected information to:

  • Operate and improve our website
  • Respond to inquiries or demo requests
  • Communicate updates or important notices
  • Monitor usage patterns to improve performance and security
  • Prevent spam, abuse, or fraudulent behavior

We do not sell or share your personal information for commercial purposes.

5. Cookies and Analytics

We may use cookies or similar technologies to improve user experience. These may be used for:

  • Remembering preferences
  • Measuring page performance
  • Aggregating anonymous usage data

You can control cookie settings through your browser.

6. Data Security

We use industry-standard technical and organizational safeguards to protect your data. However, no system is completely secure, and we cannot guarantee absolute security.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices. Please review their policies before providing information.

8. Data Retention

We retain personal data only as long as necessary for the purposes described or to comply with legal obligations.

9. Your Rights

Depending on your jurisdiction (e.g., under CCPA or GDPR), you may have the right to:

  • Access, update, or delete your personal data
  • Object to or restrict processing
  • Request data portability

To make such a request, contact us at privacy@guardrail.ai. We will respond within applicable legal timeframes.

10. Children’s Privacy

Guardrail does not knowingly collect information from children under 13. If you believe a child has provided us with personal data, please contact us and we will delete it promptly.

11. Policy Updates

We may update this policy from time to time. Updates will be posted on this page with an updated “Effective Date.” Continued use of the site constitutes acceptance of any changes.

Questions or concerns?Reach us at privacy@guardrail.ai